Fast and thorough!

Chainee from Fort Smith, AR

The technician that came to my home, Emerson, was quick and thorough. He explained what was wrong and how it would be fixed. He also found me an electrician that was needed to further solve my issue. Great service! Affordable after-hours price too!

Review

BUCKNER from Fort Smith, AR

Awesome service and knowledge

Couldn't ask for more

Devan from Fort Smith, AR

Great service

Diane from Fort Smith, AR

Cecil was extremely professional and friendly. A great asset to your company!

Very pleased

Steve from Fort Smith, AR

Technician was punctual and very knowledgeable.

Response from Martin's Heating & Air, Inc:

Mr. Parker, We appreciate your kind review. We are proud of our technicians and love to give them praise! Thank you for choosing Martin's Heating & Air for all your heating & air needs.

Really like Cecil. Can I request him in the future? Please tell him he did a great job.

Jim from Fort Smith, AR

Very good service

Response from Martin's Heating & Air, Inc:

Mr. Carroll, Of course you can request Cecil for your future heating & air needs!!! We will do our best to accommodate you. We are proud to have Cecil on our team. He always provides an 'Out of this World Experience" Thank you!

Outstanding Service

Dan from Fort Smith, AR

Cecil did a great job explaining the issues with our air conditioning unit and was very professional while in my home. He is an outstanding representative of your company.

Response from Martin's Heating & Air, Inc:

Dan, Thank you for the great review. We appreciate you taking the time. One of our core values is respecting our customer and their home. I am proud Cecil showed these values. We appreciate you trusting us to serve you Heating & Air needs! Kim Martin

Awesome service at a very awesome price!

Daniel from Fort Smith, AR

Cecil Williams conducted our service and did an outstanding job! He went above and beyond to ensure our A/C unit was in good shape and even explained future preventative maintenance methods I could use to save money in the near future. Honestly, one of the best experiences I've had with a HVAC company. I look forward to seeing them in the fall as I signed up for their twice a year maintenance plan which is the most competitively priced I've found in my area. All in all, this was a great experience!

Response from Martin's Heating & Air, Inc:

Mr. O Hagan. Thank you so much for the wonderful review. We love to hear customers brag on our team. It is also encouraging to see our techs use our core values in the field. I will use this as a great example in our weekly team meeting. Thank you for being a continuing customer of Martin's Heating & Air, Kim Martin

Really nice technician

Anita from Fort Smith, AR

JD got here very quick. He was super frienldy. Was very knowledgeable about his job.

Excellent!

Phyllis from Fort Smith, AR

Response from Martin's Heating & Air, Inc:

Thank you for reviewing Cecil, our service tech and Martin's Heating & Air. We are glad to have him on our team. Part of our core value is giving excellent service to our customers. We greatly appreciate your business!!!

Very thorough

Robert from Fort Smith, AR

Would use your service again

Response from Martin's Heating & Air, Inc:

We greatly appreciate you taking the time to review Cecil. Part of our core value is to go above and beyond for our customers . Thank you !!!

Great, professional service!

Tonya from Fort Smith, AR

My AC unit went out and our property manager had Martin's Heating & Air come out to fix it. It was 91° inside my home when JD arrived. I have never been so happy to see a repair man show up as I did on Monday July 9! JD was very personable and had excellent customer service skills. He explained what was wrong and fixed all the issues and made sure our unit was running properly before leaving. We went from 91° to 87° before he left. I would highly recommend this team for all of my heating and cooling needs! Thank you JD for being a lifesaver to my family!

Response from Martin's Heating & Air, Inc:

Thank you for taking the time to review JD. We are proud he is a part of our team. Martin's Heating & Air will continue to work hard to please our customers. We greatly appreciate your business!!!

Very happy with the service

Jim from Fort Smith, AR

Both times we've used your company you've gotten to us quickly. Your technicians are friendly and answered all my questions. We will continue to use you in the future. Thanks for the great service!

Response from Martin's Heating & Air, Inc:

Thank you for reviewing Cecil, our service tech and Martin's Heating & Air. We are glad to have him on our team. We greatly appreciate your business!!!

Quick service, satisfactory price.

Donald from Fort Smith, AR

Response from Martin's Heating & Air, Inc:

Thank you for reviewing Cecil, our service tech and Martin's Heating & Air. We are glad to have him on our team. We greatly appreciate your business!!!

Quote and A/C recharge

Adams from Fort Smith, AR

Buford Martin came out and gave me a quote for a new system on Friday as the current system is twenty years old. Mr. Martin was very informative and helped me understand what I was dealing with exactly. I went ahead later that day a called to see if they could try adding refrigerant first and Bobby came out first thing Saturday morning. Seem like a reputable contractor, very knowledgeable and courteous folks.

Response from Martin's Heating & Air, Inc:

Thank you for reviewing Martin's Heating & Air. We greatly appreciate your business!!!